rt health Testimonial

Having had previous experience with key members of the Prometheus Information management team, rt health fund CEO Matthew Moore knew they had the expertise to assist him with a challenging financial reporting project.

But even he was surprised with the level of flexibility, commitment and personalised service Prometheus provided.

rt health fund is a mutually-owned health fund that has been looking after Australian workers since 1889.

Set the challenge of using data from a non-perfect source to create a workable and valuable resource, Matthew said Prometheus were very proactive and fast-tracked the project to deliver an excellent result. It was a difficult, large-scale project that took about two years to complete. Prometheus continues to assist rt health fund with monitoring and upgrading.

“They were given very operational data to work with, which isn’t the best to use. It’s hard to go straight from operational data to reporting. Also, there was a lot of time pressure,” Matthew said.

“Prometheus were remarkably flexible and communicative. They were committed to understanding our data and understanding our needs. I could see that they had a keen interest in solving our problem.”

Matthew said he particularly valued Prometheus’ preparedness to listen and workshop ideas to provide a tailored service. They were very accommodating – travelling from Canberra to rt health fund’s office in Sydney as necessary – and persistently worked through difficult issues to get results.

“There was a lot of to’ing and fro’ing, but Prometheus never gave up. Prometheus took ownership of problems when they arose and resolved issues in the data when they came up,” he said.

Matthew said Prometheus’ industry knowledge of health funds and related data was first rate. In particular, he said rt health fund had greatly benefitted from the expertise and experience of Prometheus co-founder and head of Statistical Consultancy Dr George Preston – whom Matthew had previously worked with.

“Knowing George and Bill Beedie [Prometheus’ Business Development and Accounts Manager] gave me confidence that Prometheus were the right people for our job,” Matthew said.

In the end, Prometheus provided rt health fund an easy-to-use repeatable report that they could run themselves each month. “It’s a valuable management tool that gives us a benchmark to measure our performance against,” Matthew said.

“Thanks to Prometheus’ report, our business analysts have a much better understanding of the data and where it comes from. It has facilitated cross-project learning and also provided a nice process for verifying data for external auditors.”

Matthew said he would not hesitate to recommend Prometheus to other companies. “If you need to get information management rolling quickly, contacting Prometheus is a great place to start.”

Testimonial quote

“As the CEO of a health fund, I understand the importance of having reliable, easy-to-use data to enable us to accurately measure our results and formulate effective management strategies.  

“We set Prometheus the challenging task of using difficult operational data to create a workable and easy-to-use financial report.  Prometheus were remarkably flexible and communicative.  Their preparedness to listen and workshop ideas meant the service was personalised and focused on our needs.  It was a difficult project, but Prometheus never gave up.  They took ownership of problems when they arose and resolved issues in the data when they came up.

“I would not hesitate to recommend Prometheus to other companies.  If you need to get information management rolling quickly, contacting Prometheus is a great place to start.”

Matthew Moore, CEO, rt health fund